Privacy Policy
Last Updated: November 20, 2025
1. Our Privacy Practices
Hokkaido Alpine Estates LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website or communicate with us about property inquiries.
2. Information We Collect
We collect information that you voluntarily provide to us, including:
- Your name, email address, and phone number when you submit an inquiry form
- The property or properties you express interest in
- Any messages or questions you include in your communication
- Your IP address and browser information through standard web server logs
3. How We Use Your Information
We use the information we collect to:
- Respond to your property inquiries
- Provide information about properties that match your interests
- Communicate with you about available properties and services
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Property Inquiries
When you submit a property inquiry through our website, your information is transmitted securely and stored in our client management system. Our team members who need to respond to your inquiry will have access to this information. We retain inquiry records for three years to assist with follow-up communications and to maintain a record of our professional interactions.
5. Cookies and Tracking Technologies
Our website uses cookies to remember your preferences and improve your browsing experience. We use:
- Essential cookies: Required for the website to function properly
- Preference cookies: Remember your settings and choices, such as cookie consent preferences
We do not use third-party marketing cookies or tracking pixels.
You can manage your cookie preferences at any time by visiting our cookie settings page.
6. Your Rights Under Applicable Law
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to object to or restrict certain processing activities
- The right to data portability
To exercise any of these rights, please contact us at listings@hokkaido-alpine-estates.com.
7. Data Retention Periods
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Inquiry records are retained for three years. Cookie consent preferences are stored in your browser's local storage and can be cleared at any time.
8. Children's Privacy
Our website is not directed at children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Cross-Border Data Transfers
Hokkaido Alpine Estates LLC is a Colorado Limited Liability Company with operations in the United States and Japan. Your information may be processed in either country. We take appropriate safeguards to ensure your information is protected regardless of where it is processed.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.
11. How to Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Hokkaido Alpine Estates LLC
1550 Wynkoop Street, Suite 300
Denver, CO 80202
Email: listings@hokkaido-alpine-estates.com
Phone: +1 (303) 472-0580